Support-Staff
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Recent activity by Support-Staff-
Why would I turn an Events into a Group?
This is a great feature so say after an event, you all decide to all leave the event and go elsewhere. All you have to do is turn this event into a group and then you can continue tracking everyone...
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How does the events feature work?
To create an event, just go to the main events page, click on the + icon on the top right and fill out the information to create your event. Be sure to add/invite everyone you want to come to the e...
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What is the purpose of an Event?
Events are great for when you ask your friends to meet somewhere for dinner someplace or when you invite people for an event like a picnic. Events are great for anywhere that you invite people to a...
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How do I delete a pin?
All you have to do is click on My Pins at the bottom right and then swipe left and click on the delete icon.
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How do I navigate back to my dropped pins?
All you have to do is click on the pin, then click on Open in Map and choose your preferred mapping application and you will get the directions to navigate back to your dropped pin.
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How do I drop a pin?
All you have to do is long press on the map and the app will drop a pin where you click. Or you can click on the top right and click on Current Location to drop a pin where you are. Be sure to clic...
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What is the purpose of Drop a Pin?
This is a great feature to use when you want to navigate back to a location you may not remember or to a location that does not even have a physical address such as a parking spot.
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What do you recommend people use as their default battery setting?
We recommend to keep it on Real-Time unless you are not able to re-charge your phone all day long. If you can, it’s best to keep it on real-time so that your location is accurate..which is what thi...
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Can I switch battery settings at any time?
Yes, you can. In fact, we encourage you that make modifications to the battery settings based upon your own needs. For example, if you are at an airport and someone is picking you up or if you need...
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How does the battery setting I choose impact the location that my connections see?
When the phone updates your location in Real-Time then every 9 feet the phone moves (so even around your home), your phone will send us your latitude and longitude which then updates your location....